Accenture is Hiring Freshers for Chat Support Remote

Accenture is hiring freshers for Chat Support Positions. Accenture is conducting an exciting off-campus drive for freshers in India, providing aspiring experts with a golden opportunity to start their careers with one of the most famous global tech companies. Please carefully read the job description and responsibilities to confirm a good understanding of this exciting opportunity.

Company:- Accenture

Job Type: Chat Support

Location: Remote

Experience: Fresher

Qualifications: Any Graduate

Job Type: Full Time

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Accenture is hiring freshers

Are you looking for a remote chance in customer service? Accenture, one of the growing global expert services companies, is hiring for the customer chat support associate vacancy. This role gives adjustability, good pay, and the chance to work with a respected company. If you’re ready to work, here’s everything you require to know about the job, such as commitment, salary, eligibility, work culture, and how to apply.

About Accenture

Accenture is an MNC in consulting, technology, and services. It works in more than 120+ nations and works with top companies across different sectors. The company is known for its revolution, commitment to employee evolution, and many work cultures. Working at Accenture gives great career growth chances, making it a great place for experts looking for solidity and promotion.

Job Role: Customer Chat Support Associate

The Chat Support Associate role at Accenture required helping customers through chat, email, and voice calls. The applicant in this role is expected to manage queries related to billing, packages, technical support, and decisions. The job mainly requires good communication skills, problem-solving, and the capability to manage many customer issues effectively.

Key Responsibilities

• As a Customer Chat Support Associate, your commitment will be:
• Giving real-time chat, email, and voice support to customers.
• managing customer inquiries related to billing, account details, and product issues.
• Helping customers with technical support and troubleshooting.
• Addressing customer disputes and coordinating solutions to resolve them efficiently.
• Maintaining service level agreements (SLAs) and confirming quick response times.
• Working with other support teams to resolve customer problems quickly.
• Documenting client interactions, problems, resolutions, and follow-ups correctly.

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Salary and Benefits

• Accenture gives good compensation for this position. The monthly salary for a Customer Chat Support Associate is nearly ₹26,600. Employees also receive additional perks such as:
• Work-from-home flexibility with a hybrid work model.
• Health insurance and other medical benefits.
• Paid time off, such as travel and sick leave.
• Career growth chance with training and skill improvement.
• A supportive and inclusive work culture.