Amazon Hiring freshers for Cloud Support Associate

Amazon is looking for recent college graduates with a solid understanding of cloud computing, an awareness of operating system concepts, Linux and Unix systems administration expertise, and strong database skills for a Software Engineer-Cloud Support Associate.

Company: Amazon

Role: Cloud Support Associate

Location: Hyderabad

Qualification: Bachelor’s degree

Experience: 0-1 Years

Amazon Hiring fresher

Job Description:

AWS Services gives developers and small to large enterprises access to Amazon.com’s horizontally scalable state-of-the-art cloud infrastructure, including S3, EC2, AMI, Cloud Front, and SimpleDB. Developers may develop any type of business on the AWS Platform and scale their application to meet growing business needs. We want you to share and shape our mission to be the world’s most customer-centric organization. Our progression from a website to an e-commerce partner to a development platform is motivated by the spirit of creation that runs through our DNA. Regularly, we invent elegant and straightforward solutions to complicated technical and business problems. We are creating history, and the good news is that we have just begun.

• Learn and apply groundbreaking technology.
• Apply modern diagnostic techniques to deliver tailored solutions to our customers’ requirements.
• Interact with the world’s greatest innovators and fix client challenges.
• Collaborate with Amazon personnel in India to reproduce and resolve customer complaints.
• Use your considerable customer support experience to provide feedback to Amazon’s internal teams in India on how to improve our services.
• Increase customer communication during key events.
• Lead projects to improve support-related processes and our customers’ technical assistance experiences.
• Write tutorials, how-to videos, and technical articles for the developer community.
• Work on important, highly complicated client problems that may include several AWS services.

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Skills Set:

• Good knowledge of Java, Perl, Ruby, C#, and/or PHP.
• Basics in OS concepts/Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc.).
• Basic knowledge of Networking (TCP/IP, DNS)/database
• Familiar with Linux/Windows system administration fundamentals.
• Good knowledge of database design and optimization, big data, network administration, or Dev-ops.
• Exposure to AWS, Virtualization (VMware, Xen, Hypervisor).
• Expertise in managing full application stacks from the OS up through custom applications.
• Experienced at setting up monitoring and production DB environments.
• Some experience with NoSQL technologies like DynamoDB, MongoDB, and Cassandra.
• Good understanding of DNS and TCP/IP protocols.
• Exposure to security concepts and best practices.
• Understanding on IPsec, VPN, load balancing, MTR, routing protocols, SSH, and network.
• Monitoring and troubleshooting tools.
• Excellent troubleshooting skills with customer service experience and strong customer focus.
• Self-learner who is excited about learning new technologies.
• Good verbal and written communication skills.

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