Tech Mahindra is hiring freshers for multiple positions for 2024 pass-out students. The company seeks applicants with 0–5 years of experience. The estimated salary for this position is between 3 and 5.5 lakhs per year. Tech Mahindra is conducting an exciting off-campus drive for freshers in India, offering a golden opportunity for aspiring professionals to launch their careers with one of the most renowned global tech companies. Please carefully read the job description, roles, and responsibilities to ensure a good understanding of this exciting opportunity.
Tech Mahindra Is Hiring
Job Description for Multiple Positions:
Tech Mahindra Currently hiring for Multiple Positions
Location: Work From Home
Job Type: Permanent/Full Time
Experience: 0-5 Years
Qualification: Any Graduate
Salary: 2.75 to 5.5 LPA
Role: Voice Process
Key responsibilities:
- Offer great client service.
- Address consumer queries and concerns.
- Meet daily and monthly benchmarks.
- escalate concerns as needed.
- Convincing power.
- Time management skills.
Requirements:
- Excellent English communication abilities.
- Excellent listening skills and attention to detail.
- Ability to work in rotational shifts.
- Strong technical knowledge and aptitude for technical support positions.
- The ability to meet sales targets.
- Minimum 6 months of voice experience in BPO (HSC/Graduate) or 1 year+ foreign BPO experience (SSC)
Customer service executives should have the following key skills:
- Communication Skills: Clear verbal and written communication.
- Active listening to better grasp the customer’s concerns.
- Problem-solving skills: analyzing challenges and proposing effective solutions.
- Empathy: compassionately addressing client requirements.
- Collaborating successfully with team members to tackle complicated problems.
- Maintaining calm under pressure or with tough customers.
- Ensures accurate data entry.
- Upselling or cross-selling goods and services.
These qualities contribute to success in providing exceptional customer service and fostering customer loyalty.
Salary and Benefits:
- UK Voice: Up to 4.5 LPA.
- Australia Voice: Up to 5.5 LPA.
- Free cab services (within the borders and at nodal points).
- Attractive incentives
- A quick onboarding process
- Opportunity to work with a respected organization.
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Note:
We offer work-from-home opportunities after completing a three-month probationary term.
Providing flexibility and autonomy
Immediate joiners are preferred.
About the role:
Tech Mahindra is hiring freshers for multiple positions. Freshers are eligible for the 2024 drive without backlogs. We are hiring skilled customer service executives to join our international voice process team, which handles inbound and outbound calls for clients in the United Kingdom and Australia.
Why Join Tech Mahindra
Joining Tech Mahindra provides a unique opportunity to work with one of the world’s leading IT and technology enterprises, known for its commitment to development and representative development. With a focus on cutting-edge systems and excellent customer service, Tech Mahindra enables its employees to thrive in a dynamic and stable workplace. The organization offers excellent career development opportunities along with aggressive pay rates and benefits. As part of this group, you will have the opportunity to promote key skills in a thriving industry, contribute to global customer performance, and participate in the adoption of a work-from-home plan.
About Us:
At Tech Mahindra, we believe in retaining talent and fostering a culture of inclusion and collaboration. With a strong focus on representation, skillful turn-taking, and a balance between fun and serious activities, we ensure that every colleague has the resources and support they need to succeed. The valuable opportunity to work in international voice processes for clients in the UK and Australia allows you to gain international exposure, develop communication and specialist skills, and build a solid career in a fast-paced industry. With a focus on long-term growth and advancement, Tech Mahindra is the ideal place for people who are motivated to take their careers further than ever before.