Zapier is hiring freshers for technical support specialists, and it is a work-from-home job. Freshers are eligible to apply for this position. Zapier is conducting an off-campus recruitment for freshers and experienced. Please read the description, responsibilities, and skills.
Company Name: Zapier
Role: Technical Support
Location: Work from home
Experience: Freshers
Education: Any Graduate
Last Date: January 20, 2025, at 11:30 AM
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Zapier is hiring freshers
JOB DESCRIPTION:
- You are extremely productive and bring your A-game to the queue every day. Helping customers excites you, and you are ready to learn new skills and enhance how we work to increase productivity.
- You’re always seeking methods to improve your knowledge and skills. You know that putting in the reps results in higher-quality work. You find ways to improve your Zapier abilities and expertise, allowing you to flourish in the queue.
- You are a champion of change. You comprehend the constantly changing technological landscape and the need to respond as needed. You embrace change and assist your teammates through it
- You enjoy doing things effectively. At Zapier, your contribution has a significant impact on the business. We believe in methods and processes that allow us to expand our impact.
- You hold yourself to high standards in terms of results. Whether it’s your measurements, team-wide metrics, or a project or job, you’re committed to achieving positive results.
- You set your course. Each week at Zapier, we keep rapid team meetings and one-on-ones before getting to business. You thrive in an environment where you are given direction but have the freedom to make decisions that benefit our clients and team.
Eligibility:
- Zapier is a rapidly developing and remote-first company, so you will likely gain experience on various projects across the firm.
- Help clients with chat and email to ensure they have the best possible experience, resolving problems and answering inquiries.
- Assist customers from both Paid and Premium Service Teams. We’re seeking adaptable team members who can assist our customers where they rely on us the most.
- Zapier Support is a fast-paced, high-volume environment, and you’ll work to meet (and preferably exceed) individual performance targets in areas such as average handling time, chat escalation rates, and customer satisfaction.
- Sharing knowledge through lightning talks and Slack updates might assist your team members in learning new things.
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DISCLAIMER:
Zapier is hiring freshers for technical support. Please read the job description and requirements thoroughly before applying. If your CV is shortlisted, the company will forward every notification to your registered email address. Once your resume has been selected, keep an eye on your inbox for updates on the next step.
About Us:
Joining Zapier offers an extraordinary chance to be essential for an organization that enables people and organizations to computerize work processes, saving time and improving efficiency. At Zapier, you’ll work with a different, worldwide dispersed group that values adaptability, development, and coordinated effort. The organization’s solid accentuation on representative prosperity, including remote work choices and liberal advantages, cultivates a steady and comprehensive workplace. Besides, Zapier’s main goal-driven culture energizes individual and expert development, permitting you to have a significant effect while propelling your vocation.
Benefits
Zapier offers a variety of benefits to enhance reps’ enrichment, growth, and balance between fun and serious activities. These include solid compensation, inclusive time management, and an adaptable remote work strategy that enables you to work from anywhere. Zapier, with its emphasis on personal and professional development, ensures you have the tools and resources you need to succeed in your business and personal life.
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